Information on privacy
Privacy and cookie Policy
The responsible body under data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
flo-soins à domicile
Florence Bassi Perriard
Chemin des Orchez 4b
1066 Épalinges
General Notice In accordance with Article 13 of the Swiss Federal Constitution and the federal data protection regulations (Data Protection Act, FADP), everyone has the right to the protection of their privacy and protection against the misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal regulations on data protection and this data protection declaration. In cooperation with our hosting providers, we strive to protect databases in the best possible way from unauthorized access, loss, misuse or falsification. We would like to point out that the transmission of data over the Internet (e.g. when communicating via e-mail) may have security gaps. Complete data protection against access by third parties is not possible. By using this website, you agree to the collection, processing and use of data in accordance with the following description. In principle, this website can be visited without registration. Data such as the pages visited or the names of the retrieved file, the date and time are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address or e-mail address, are collected on a voluntary basis as far as possible. Without your consent, the data will not be passed on to third partie
What is a privacy policy?
A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.
Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location.
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
Cookies and our Site
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
In accordance with data privacy regulations, you must inform your visitors that you are using cookies on your site. This can be done by adding a section about your site's cookies in your privacy policy. Make sure to include details about the types of cookies your site uses. Learn more about creating a privacy policy.
You can also use the Wix Privacy Center to add a cookie banner to your site. This gives your site-visitors the opportunity to accept or decline non-essential cookies on your site.
Wix uses cookies for important reasons, such as:
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To provide a great experience for your visitors and customers.
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To identify your registered members (users who registered to your site).
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To monitor and analyze the performance, operation and effectiveness of Wix's platform.
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To ensure our platform is secure and safe to use.
Types of Cookies
In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies. However, considering that our platform gives you the ability to add multiple components, codes, third-party applications...and so on, your website may include other types of cookies which might require specific settings.
Take a look at the table below to see which cookies we place on Wix sites:
Cookie Name
Purpose
Duration
Cookie Type
XSRF-TOKEN
Used for security reasons
Session
Essential
hs
Used for security reasons
Session
Essential
svSession
Used in connection with user login
12 months
Essential
SSR-caching
Used to indicate the system from which the site was rendered
1 minute
Essential
_wixCIDX
Used for system monitoring/debugging
3 months
Essential
_wix_browser_sess
Used for system monitoring/debugging
session
Essential
consent-policy
Used for cookie banner parameters
12 months
Essential
smSession
Used to identify logged in site members
Session
Essential
TS*
Used for security and anti-fraud reasons
Session
Essential
bSession
Used for system effectiveness measurement
30 minutes
Essential
fedops.logger.X
Used for stability/effectiveness measurement
12 months
Essential
wixLanguage
Used on multilingual websites to save user language preference
12 months
Functional
Important:
Your site may use cookies that aren't listed in the table above. For example, if you're using one of Wix's business solutions (Wix Stores, Wix Restaurants, Wix Bookings etc.), third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads). These apps and integrations may place additional cookies on your site.
Checking Your Cookies
You can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view. While in incognito mode, click the Secure icon next to the URL bar and then select Cookies.
Tip:
Make sure you're viewing your site in incognito mode so that your browser doesn't detect irrelevant cookies.
Informing Your Visitors About Cookies
Data privacy laws and regulations may require you to inform your site visitors that you're using cookies. This can be done by adding a cookie banner to your site.
When informing your visitors of cookies, we recommend directing them to good sources of information such as All About Cookies. Your visitors should be able to see what cookies are used and how to manage them properly.
Useful links
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
Using Google Maps
This website uses the offer of Google Maps. This allows us to view interactive maps directly on the website and allows us to conveniently use the map function. By visiting the website, Google receives the information that you have accessed the corresponding sub-page of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you're signed in to Google, your data will be assigned directly to your account. If you don't want to be associated with your profile on Google, you need to log out before activating the button. Google stores your data as usage profiles and uses it for advertising, market research and/or needs-based design of its website. This evaluation takes place in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, so you must contact Google to exercise this right. Further information on the purpose and scope of data collection and processing by Google can be found at: www.google.de/intl/de/policies/privacy as well as further information on your rights in this regard and setting options to protect your privacy.
Google Ads
This website uses Google conversion tracking. If you reached our website via an ad placed by Google, Google Ads will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, we and Google can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked via the websites of Ads customers. The information collected using the conversion cookie is used to create conversion statistics for ad customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can refuse the setting of a cookie necessary for this purpose, for example by setting your browser that generally disables the automatic setting of cookies or by setting your browser so that cookies from the "googleleadservices.com" domain are blocked. Please note that you cannot delete opt-out cookies unless you want the measurement data to be recorded. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.
Privacy policy for Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, the processing of Google Analytics data is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google". The statistics obtained allow us to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate cross-device analysis of your use in the settings below "My data", "Personal data". The legal basis for the use of Google Analytics is Article 6 paragraph 1 sentence 1 lit. f GDPR. f GDPR. The IP address transmitted by your browser as part of Google Analytics is not associated with other data merged by Google. We point out that on this website Google Analytics has been extended by the code "_anonymizeIp();" in order to guarantee an anonymous collection of IP addresses. As a result, IP addresses are further processed in abbreviated form, so that personal reference can be excluded. To the extent that the data collected about you has a personal reference, this will be excluded immediately and the personal data will be deleted immediately. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website in their full extension. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Deactivate Google Analytics. You can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. As a result, a so-called opt-out cookie is stored on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt[1]out cookies will also be deleted, i.e. you will need to set the opt-out cookies again if you wish to continue to prevent this form of data collection. Opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer or other device.
Google Tag Manager
Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus integrate for example Google Analytics and other Google marketing services into our online offer. The tag manager itself, which implements the tags, does not process any personal data of users. With regard to the processing of users' personal data, please refer to the following information on Google services. Acceptable Use Policy: https://www.google.com/intl/de/tagmanager/use[1]policy.html.
Google Recaptcha
What is CAPTCHA and why is it used?
A CAPTCHA (/ˈkæp.tʃə/ KAP-chə) is a type of challenge–response test used in computing to determine whether the user is human in order to deter bot attacks and spam. This CAPTCHA (Version 1) of "smwm" obscures its message from computer interpretation by twisting the letters and adding a slight background color gradient.
Privacy Policy – Privacy & Terms – Google
Google Terms of Service – Privacy & Terms – Google
Privacy Policy for Facebook
This website uses the functions of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit our pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. The data is already transferred to Facebook. If you have a Facebook account, this data can be linked to it. If you do not want this data to be assigned to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or the click of a "Like" or "Share" button are also transmitted to Facebook. You can learn more about https://de-de.facebook.com/about/privacy.
Privacy Policy for Instagram
The functions of the Instagram service are integrated into our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We would like to point out that, as the provider of the pages, we are not aware of the content of the transmitted data or their use by Instagram. More information can be found in Instagram's privacy policy: http://instagram.com/about/legal/privacy/
Copyright
The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or to the specifically named rights holders. For the reproduction of all files, the written consent of the copyright holder must be obtained in advance. Anyone who commits copyright infringement without the consent of the respective rights holder may be prosecuted and, if necessary, pay damages. Disclaimer generale All information on our website has been carefully checked. We strive to offer our information up to date, correct and complete in terms of content. However, the occurrence of errors cannot be completely excluded, which means that we cannot guarantee the completeness, correctness and timeliness of information, including of a journalistic and editorial nature. Liability claims for material or immaterial damage caused by the use of the information provided are excluded, unless there is evidence of intentional or grossly negligent fault. The publisher may, at its own discretion and without notice, modify or delete texts and is not obliged to update the contents of this website. The use or access to this website is at the visitor's own risk. The publisher, its customers or partners are not liable for damages, such as direct, indirect, incidental, predetermined or consequential damages, which are allegedly caused by the visit to this website and therefore assume no responsibility for this. The publisher also assumes no responsibility for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked pages are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal law or liability or that violates common decency.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to:
ou per post
flo-soins à domicile
Florence Bassi Perriard
Chemin des Orchez 4b
1066 Épalinges
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at
ou per post
flo-soins à domicile
Florence Bassi Perriard
Chemin des Orchez 4b
1066 Épalinges